Privacy Policy
What we collect
Your name, email address and profile picture from sign-in; your company and trade if you give them; your plan, seats and billing history. Payment card details go directly to Stripe and never touch our servers.
What we don't collect
Your drawings and PDFs. Redpen opens and saves files on your computer only. The app contacts us to check your plan and to look for updates.
Who processes it
Auth0 (sign-in), Stripe (payments and invoices), our hosting and database providers, and an email provider for team invitations. Each only gets what it needs to do its job.
How we use it
To run your account, bill you, send receipts and important notices, and answer support requests. We do not sell personal information.
Cookies
We use a session cookie to keep you signed in. No advertising cookies.
Keeping and deleting
We keep account data while your account is open and as long as tax law requires for billing records. Ask us to delete your account at any time from the Settings page or by email.
Your rights
You can ask for a copy of your data, a correction or deletion. Contact us using the details on the Contact page.